amperes electronics
Warranty Conditions
Note: The warranty applies only to equipment with PCB components. Speakers, accessories, AVC Conference System, PMX Software, and volume controllers (VC) are not covered under the warranty.
Only Amperes Electronics Service Centers are allowed to to make warranty repairs: a list of Amperes Electronics authorized service centers may be asked by the purchaser or send directly to Amperes Electronics Sdn. Bhd. (Amperes Electronics) at 70 Jalan Industri PBP3, Taman Perindustrian Pusat Bandar Puchong, 47100, Puchong, Selangor. This warranty is not valid if repairs are performed by unauthorized personnel or service centres.
Eligibility
Amperes Electronics' Service Center will accept any device send in for repair / checking purchased from any of our dealers. Some dealers may have the right to refuse repair / service / checking for any device not purchased from them directly.
Coverage
This warranty covers only repairs and replacement of defective parts, due to defects of components or workmanship during product warranty period. For any product purchased exceeding the warranty period, a cost of repair shall be presented and will only proceed to rectifications upon agreed value. If the owner decides not to proceed, a minimal checking fees will be applied.
Exclusions
This warranty does not cover damages caused by misuse, negligence in application as well as using the product with power supply voltage other than shown on the product, or any other power supply source / adapter not recommended by the manufacturer.
This warranty does not cover damages caused by fire, earthquakes, floods, lightning and every cause not directly related to the unit.
This warranty certificate is valid only for the described product, and is not valid if modifications are made on this certificate or identification labels applied to the unit or any other modifications to the physical unit other than its intended usage.
Duration / Warranty Period
This warranty covers all the material and manufacturing defects and is valid for a period of 36 months from the date of purchase or for a specific period in countries where this is stated by a national law. In this case, the extension is valid only in the country where the product is purchased.
Cost of Claiming Warranty
Cost and risk of transportation as well as removal and installation of the product from the main system are for the account of the purchaser. This warranty shall not extend to the replacement of the unit.
Limitations
This warranty does not include any indemnity in favor of the purchaser or the dealer for the period out of ouse of the unit, moreover the warranty does not cover any damages which may cause to the people and things during the use of the product. Our liability is limited to the cost of the product.
Amperes Electronics Sdn. Bhd. is not obliged to modify previously manufactured products under warranty if the design changes or improvements are made.
The purchaser is deemed to agree to the above warranty conditions once the product packaging is unpacked. Otherwise the product shall be returned to the seller in proper original condition.
Disclaimer
Information contained in the instruction manual(s) is subjected to change without prior notice and does not represent a commitment on the part of the vendor. Amperes Electronics Sdn. Bhd. shall not be liable for any loss or damanges whatsoever arising from the use of information or any error contained in the instruction manual(s).
It is recommended that all services and repairs of all product(s) to be carried out by Amperes Electronics Sdn. Bhd. or its authorized service agents.
Amperes Electronics products must only be used for the purpose they were intended by the manufacturer and in conjunction with provided operation manual.
Amperes Electronics Sdn. Bhd. shall not accept any liability whatsoever for any loss or damages caused by service, maintenance, or repair by unauthorized personnel, or by use other than that intended by the manufacturer.
Updated as of 26 Feb 2025.
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© 1999 - 2024 Amperes Electronics Sdn Bhd. All Rights Reserved.
Sales Office (Malaysia)
70, Jalan Industri PBP 3,
Taman Perindustrian Pusat Bandar Puchong 47100, Puchong, Selangor, Malaysia.
Tel: +603-5882 7757 / 7758
Production Factory (Malaysia)
2, Jalan Meranti Puchong D25@Meranti Puchong 47120 Puchong, Selangor, Malaysia
Amperes Asia Pte Ltd
Export Sales Office - Singapore
(Co Reg: 201102253E)
1, North Bridge Road, #13-03, High Street Centre, Singapore 179094
Sales Office (Malaysia)
70, Jalan Industri PBP 3,
Taman Perindustrian Pusat Bandar Puchong 47100, Puchong, Selangor, Malaysia.
Tel: +603-5882 7757 / 7758
Production Factory (Malaysia)
2, Jalan Meranti Puchong D25@Meranti Puchong 47120 Puchong, Selangor, Malaysia
Amperes Asia Pte Ltd
Export Sales Office - Singapore
(Co Reg: 201102253E)
1, North Bridge Road, #13-03, High Street Centre, Singapore 179094
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